FAQs

To Cancel your Membership
Please contact our billing agent at epoch.com.

Canceling Options:
You can cancel your membership by telephone

Please call:
From US and Canada toll Free
1-800-893-8871

Standard International and US
1-310-664-5810

International toll free numbers can be found at billingsupport.com

You can cancel your membership online
Click here: billingsupport.com

Member Area - FAQ

Q: Help! I saw that Playgirl's Monthly charge is now $19.95! I am already a monthly member - will I now be charged $19.95 as well?

A: If you are already a member under our old price points, you will continue to pay your old recurring monthly fee until you cancel your membership. If you decide to sign up again at a later point, our new monthly price points will apply.

How Much does the Member Service Cost?
You can choose from two different Subscription Options:

One Month Membership - $19.95
Six Month Membership - $59.95
One Year Membership - $99.95

All monthly memberships will renew at $19.95/monthly if not canceled. The Six Month Membership at $54.95/ One Year Membership $99.95 Fee Will Not Recur.

For additional questions, please visit Epoch.com our authorized sales agent via their Customer Service site:
billingsupport.com

Is my online transaction secure?
Yes, the online transaction is secure.

How often is the member area updates?
Video gets updated about every week, with 3-5 new clips being offered for you. Magazine Images, Erotica Images and/or PGTV Pictures are updated every week.

Whom do I contact for Customer Service Questions? PlaygirlTV.com is here to help you answer any questions regarding your account, billing or other customer service questions. Please contact Customer Service for support.

How do I cancel my Membership?
To cancel your PlaygirlTV.com membership, please visit our billingsupport.com site.

I forgot or lost my password, what do I do?
Please visit billingsupport.com and use the "Personal Purchase Finder" form to retrieve your password.

I have technical problems with my account, who can help me?
You can contact our technical support staff to help with video or log-in issues. Please send along your username & password, so that we can retrace your steps. We will get back to you within 24 hrs of receiving your email.

I have a Mac, can I view Member Videos?
Videos in the Playgirl TV member area can only be accessed by Microsoft Media Player. Due to compatibility issues with our Licensing Security Software, the Apple OS and the Windows Media Player for Mac's, please note that your membership will not allow you to play any video. We apologize for this inconvenience.

Cable Video on Demand - FAQ

How can I get PLAYGIRL TV?
Currently, several large cable providers offer PLAYGIRL TV on digital cable via video-on-demand. While the largest library of PLAYGIRL TV content is available on video-on-demand, it is not the only place where you can find it.

What channel is PLAYGIRL TV on?
PLAYGIRL TV is available in the Adult section of video-on-demand, via digital cable. As every cable company assigns a different channel number to their on demand service, you should contact your provider directly for specific information on where you can find the Adult section on your menu.

When can I watch PLAYGIRL TV?
You can watch PLAYGIRL TV on demand 24 hours a day, 7 days a week. If your cable company does not yet carry PLAYGIRL TV, then click here and let your cable provider know that you want your PLAYGIRL TV.

What is the cost of viewing PLAYGIRL TV?
Pricing for PLAYGIRL TV is determined exclusively by your cable provider. Please contact them directly for pricing information.

How explicit is PLAYGIRL TV?
PLAYGIRL TV programming blocks are rated XX, online PLAYGIRL TV can also be found with XXX ratings.

I've already called my cable/satellite company and asked for PLAYGIRL TV. What more can I do? Thanks for your support! We encourage you to send a letter as well.

Can I watch PLAYGIRL TV on DVD?
Now you can own your favorite Playgirl titles on DVD. Click here to purchase our videos today!

Playgirl Magazine - FAQ

Generally, PLAYGIRL is found in Barnes & Noble, Borders, and Walden Books. If these stores are not located nearby or for whatever reason you cannot find them there, please send us an email to whereispg@playgirlmag.com with the name of your city. We will respond with information about where you can find a copy.

I want to contribute stories and/or model for PLAYGIRL. How do I do it?
To become a model, please an email to models@playgirlmag.com. If you would like to submit stories to PLAYGIRL send us an email to: pgedit@playgirlmag.com and let us know what you are interested in submitting and we'll send you the guidelines.